Robin Hess

Robin Hess is a Core Banking expert at ProBridge.

2 min read

From Risk to ROI: How Gap Analysis Drives Successful Core Conversions

When a credit union begins planning a core conversion, one of the most critical early steps is conducting a gap analysis. This strategic process helps ensure the new core system will meet the institution’s operational, technical and member service...

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2 min read

Credit Union Mergers, Bank Acquisitions & Core Strategy

The credit union landscape is undergoing rapid transformation in 2025, driven by consolidation, competition and the need for scalable technology....

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Don’t Lose Sight: Protecting Reporting During Core Conversion

As Fiserv places XP2 into maintenance mode, credit unions are facing a critical decision. While this isn’t an immediate sunset, the platform’s future...

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Temporary Talent, Lasting Impact: Staffing for Core Conversion Success

Core conversions are high-stakes projects that demand strategic staffing, operational continuity and risk management. This article explores how...

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Brace for Impact: Preparing for NCUA’s Overdraft Focus

The National Credit Union Administration (NCUA) has made it clear: overdraft protection programs are under the microscope in 2025. As part of its...

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3 min read

Fighting Check Fraud with Tech: Treasury Check Validation on Symitar

The following is an article written by ProBridge's Core Banking Expert, Robin Hess. It originally appeared on CUInsight.com. In an era where...

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